E-Commerce Fulfillment Executive

Join All Kurma Sdn Bhd as an E-Commerce Fulfillment Executive and play a pivotal role in shaping our online retail operations. This position offers a unique opportunity to drive operational excellence while contributing to the strategic growth of our e-commerce platform. Located in the vibrant city of Denpasar, Bali, you will be part of a dynamic team that ensures seamless order fulfillment and customer satisfaction.

As an E-Commerce Fulfillment Executive, you will handle daily operations, from order processing to delivery coordination. You will work closely with our warehouse team to ensure that orders are packed and shipped efficiently, leveraging tools like Shopify and our internal ERP system. This role is perfect for someone who is detail-oriented, organized, and passionate about enhancing the customer experience.

📋 Tanggung Jawab Pekerjaan

• Manage and process customer orders accurately and efficiently, ensuring timely fulfillment.
• Coordinate with warehouse staff to pack and prepare orders for shipment.
• Utilize Shopify and our internal ERP system to manage inventory and order status.
• Monitor and update order tracking information to keep customers informed.
• Handle customer inquiries and resolve any issues related to order fulfillment.
• Collaborate with the logistics team to ensure smooth delivery of orders.
• Maintain accurate records of all order transactions and inventory levels.
• Participate in continuous improvement initiatives to enhance fulfillment processes.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in e-commerce fulfillment or related roles.
• Proven experience with Shopify or similar e-commerce platforms.
• Strong knowledge of ERP systems and inventory management.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Detail-oriented with a commitment to accuracy and quality.
• Familiarity with logistics and delivery coordination.
• Bachelor's degree in Business Administration, Logistics, or a related field.

🛠️ Keahlian

Lowongan Terkait