Senior Front Desk Receptionist

AETHER Unggul · 📍 Magetan, Jawa Timur · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
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AETHER Unggul is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team. As a key member of our front office, you will be responsible for providing excellent customer service and ensuring a welcoming environment for our guests. This is an excellent opportunity for someone looking to advance their career in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

Greet guests and provide a warm and friendly reception.,Handle guest inquiries and resolve issues promptly and professionally.,Maintain accurate and up-to-date guest records.,Coordinate with other departments to ensure smooth guest check-in and check-out processes.,Manage front desk operations and ensure all procedures are followed correctly.,Handle cash transactions and maintain accurate financial records.,Monitor and enforce hotel policies and procedures.,Assist in training and developing new front desk staff.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in front desk receptionist role in a hotel or similar setting.,Strong communication and interpersonal skills.,Proficiency in English and local language (Indonesian).,Good computer skills, including proficiency in Microsoft Office.,Ability to work in a fast-paced and dynamic environment.,Strong problem-solving and decision-making skills.,Knowledge of hotel management systems and procedures.,Ability to work well under pressure and meet deadlines.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingMultitaskingAttention to detailTeamworkTime management
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