Key Account Manager (Staff Cafeteria) - Full Time

Join JR Foods Pte. Ltd. as a Key Account Manager (Staff Cafeteria) and take the lead in managing high-value client relationships while ensuring exceptional service delivery in our staff cafeteria operations. This role is perfect for a dynamic professional with a strong background in hospitality, customer service, and relationship management. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will be the face of our company, building and maintaining strong relationships with our corporate clients. Your mission is to ensure that our staff cafeteria not only meets but exceeds the expectations of our clients, providing a seamless and enjoyable dining experience.

At JR Foods Pte. Ltd., we are committed to delivering high-quality services and maintaining strong client relationships. As a Key Account Manager, you will work closely with our corporate clients to understand their needs and preferences, ensuring that our staff cafeteria services align with their business objectives. You will be responsible for managing the day-to-day operations of the cafeteria, including menu planning, vendor management, and staff supervision. Your role will involve coordinating with various departments to ensure that all aspects of the cafeteria service are running smoothly and efficiently.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain high-value client relationships to ensure exceptional service delivery in the staff cafeteria.
• Develop and implement strategies to enhance client satisfaction and loyalty.
• Coordinate with corporate clients to understand their needs and preferences.
• Plan and manage the cafeteria menu, ensuring it meets the nutritional and dietary requirements of the clients.
• Oversee vendor management and procurement to ensure the availability of high-quality ingredients and products.
• Supervise and train cafeteria staff to ensure they meet service standards and deliver exceptional customer service.
• Monitor and analyze cafeteria operations to identify areas for improvement and implement corrective actions.
• Collaborate with various departments to ensure seamless integration of cafeteria services with the overall business operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in a similar role within the hospitality or food service industry.
• Proven experience in managing high-value client relationships and ensuring exceptional service delivery.
• Strong knowledge of menu planning, vendor management, and cafeteria operations.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Proficiency in English, both written and spoken.
• Knowledge of Indonesian culture and customs is a plus.

🛠️ Keahlian

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